Shipping policy
We try to dispatch all our orders within 24-48 hours.
Cash on delivery is available on select Indian pin codes. COD is applicable on orders above
Shipping charges of ₹50 for COD orders below ₹1000.
Purchases are shipped from our warehouse in Hyderabad, Telangana by courier. Please allow the following number of days from receipt of your order.
For domestic – 7 to 14 business days.
Order deliveries will be made between 9 am – 5 pm Monday – Friday.
Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbor, etc. NuZen® takes no responsibility for goods signed by an alternative person.
NuZen® is not responsible for damage after delivery.
All claims for shortages or damages must be reported to customer service on the day of delivery.
Shipping and handling rates may vary based on product, packaging, size, volume, type, and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.